Who We Are

 

Our Story

The House of Welcome opened in Canley Vale in Sydney’s south-west in 2001, a project of the NSW Ecumenical Council with support from the Anglican, Catholic and Uniting churches and refugee organisations.

It was a compassionate response to refugees negatively impacted by government policies, providing emergency accommodation for refugees leaving Villawood Detention Centre on Temporary Protection Visas (TPVs), which gave them no access to health services or income support.

In the words of Sister Patricia Dunn OAM, the house – and a drop-in centre in Carramar that opened a year later – was vitally important because those working in the refugee sector “had so many times bemoaned the fact that people released from Villawood without money, clothing or English had nowhere to go. It was important for [them] to receive some sign that they could be welcome in the Australian community”.

Following the abolition of TPVs in 2007, the organisation’s focus shifted towards providing support to people seeking asylum living in the community on bridging visas.

In 2010, the NSW Ecumenical Council handed the project over to the Franciscan Friars under the auspices of the newly created St Francis Social Services.

House of Welcome moved to its current premises in Granville in 2017 – a former St Joseph’s convent in the Diocese of Parramatta – where it continues to provide wrap-around support to clients in the form of transitional housing, casework, financial assistance, material and medical aid, employment and mentoring support, and a community volunteer food bank.

A year later, HoW launched an innovative social enterprise, called House of Welcome Catering, in a borrowed kitchen in Granville Community Centre. HW Catering provides paid hospitality work experience and training for refugees and people seeking asylum, and moved into a dedicated commercial kitchen at HoW in Granville in 2021.

“It’s an honour to be continuing the work that began more than two decades ago,” says HoW Executive Manager Miriam Pellicano. “It’s critical to have spaces where people can feel welcomed and supported.”

Our Mission, Vision and Values

 

Mission

A safe community for forcibly displaced peoples to thrive and belong. 

 

Purpose

We provide the supports and advocacy that build the agency and dignity of each person by enabling them to achieve wellbeing and independence and to thrive into the future.

 

Vision

Working for the rights, access and opportunity of forcibly displaced peoples.

 

Values

  • Welcome

With warmth, kindness and generosity, we welcome, respect and empower all those we work with, regardless of age, ability, sex, gender, sexual orientation, faith, race or social circumstances.

  • Respect

    We honour the uniqueness and dignity of each person, upholding their right to be treated equally and valued for their difference.

  • Empower

We provide supports that create opportunities for people to determine and achieve their goals and
have their voices heard
and acted upon.

Our Staff

Person smiling, wearing a green jacket and gold jewelry, standing against a brick wall.

Kaydee Jakosalem
Caseworker

Person with long black hair wearing a black shirt standing in front of a white brick wall.

Marie Tupaea
Housing Client Services Manager

Smiling person with long dark hair wearing a light gray sweater against a light brick wall.

Ruth Lesmana
Client Services Manager

Woman with long dark hair in a black blazer posing against a plain neutral background.

Sarah Titheridge
Communications & Events Manager

Woman smiling in a brown textured top with short curly hair and red lipstick, against a gray background.

Angela Argent
CEO, St Francis Social Services

Woman with gray hair and glasses smiling, wearing a geometric patterned top and pink earrings, against a white brick background.

Jacqui Clark
Community & Engagement Partnership Manager

A woman with long brown hair wearing a sleeveless dark blue top is smiling at the camera with a blurred background featuring bright lights.

Meadhbh Roche
Grants & Fundraising Manager

Woman in a tan hijab and dark sweater against a brick wall background.

Hoorieh Hosseini
Caseworker

Man smiling in white shirt against white brick wall

Sayed Musavie
Caseworker

Person wearing a black chef coat with blurred brick wall background.

Abbey McDonald
HW Catering Head Chef

Portrait of a man with a beard and long hair, wearing a light-colored shirt, standing indoors.

Fabio Forgione
Operations Manager

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Salbi Dilanchian
Employment Officer

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Denise Pastor
Grants Officer

Our Volunteers

House of Welcome grew from the efforts and dedication of volunteers, and they remain the beating heart of the service. Often the first face our community members see on arrival, they welcome and assist with critical services. Every week our volunteers generously give their time, effort and expertise to support the team and provide direct support through a range of activities and programs. To get involved and see current volunteering opportunities, click here.

Our Board

Elderly man in a suit and tie standing in front of bookshelves.

Peter Hennessy (Chair)
Peter is a lawyer who spent mostread more

Ambreen Ghazala
Ambreen joined the Board in March 2025 read more

Elderly man with gray hair wearing a brown sweater and checkered shirt, standing in front of a brick wall.

Laurie Ferguson
Laurie joined the Board of St Francis … read more

Smiling man in a suit and tie against a gray background

David Hardie
Over a 40-year career, David … read more

Portrait of a woman with long black hair, wearing a dark blue top, against a light gray background.

Thuy Huynh
Thuy has over 13 years experience … read more

Smiling man with a beard and short hair wearing a dark shirt.

Fr Anthoni Selveraj OFM
Fr Anthoni is a Franciscan friar and has … read more

Man in suit and glasses with a serious expression, seated indoors.

Chris Sidoti
Chris is a lawyer and advocate … read more

Margaret Piper
Margaret Piper is a consultant … read more

Our Reports

2024 PDF

2023 PDF

2022 PDF

2021 PDF


2020 PDF

2019 PDF

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